Shipping policy

Free shipping on every order.

Processing time

Every lamp is made to order. Please allow 2-3 weeks from the day you order to delivery. Bundles ship together.

Tracking

As soon as your order ships, you'll get an email with a tracking link.

Where we ship

We ship to the countries available at checkout. Customs duties or import taxes charged by the destination country are the customer's responsibility unless shown as included at checkout.

Shipping Protection

If you added Shipping Protection and your package is lost, stolen or damaged in transit, contact us within 7 days of the expected delivery date and we'll send a replacement at no cost.

Address changes

Need to change your shipping address? Contact us within 24 hours of placing your order and before it ships.

Damaged or missing packages

If your lamp arrives damaged, send us a photo within 7 days of delivery and we'll ship a replacement. If tracking shows delivered but you can't find your package, contact us within 7 days and we'll help.

Questions? Contact us.